{"id":552,"date":"2019-10-11T10:09:32","date_gmt":"2019-10-11T08:09:32","guid":{"rendered":"https:\/\/alfamedia.com\/helpdesk\/"},"modified":"2024-02-29T14:28:43","modified_gmt":"2024-02-29T13:28:43","slug":"helpdesk","status":"publish","type":"page","link":"https:\/\/alfamedia.com\/en\/helpdesk\/","title":{"rendered":"Helpdesk"},"content":{"rendered":"<h3>We are there for you &#8211; for all your questions about our alfamedia solutions.<br \/>\nBecause we want you to be completely satisfied.<\/h3>\n<p>We are happy about more than 660 reviews of our service and support from the last 12 months, which averaged 4.9 of 5.0 possible points!<\/p>\n<h3>Our comprehensive service and support offer is based on four pillars:<\/h3>\n<ul class=\"accent\">\n<li>Our qualified sales team, which advises you competently in advance.<\/li>\n<li>Our professional project management, which accompanies and supervises your projects continuously.<\/li>\n<li>Our tailor-made training offer that supports you.<\/li>\n<li>Our experienced alfa helpdesk service team, who will advise you quickly and competently on the applications and provide assistance.<\/li>\n<\/ul>\n<h3>You can reach our alfa helpdesk service team from<br \/>\nMonday to Friday from 8:00 am to 6:00 pm (CET) under:<\/h3>\n<p>Phone: +49 (0) 6074 \/ 3104 &#8211; 333<br \/>\nFax: +49 (0) 6074 \/ 3104 &#8211; 334<\/p>\n<p>Our emergency service (hazard to production) can be contacted from Monday to Friday between 6:00 pm and 8:00 am (CET), full-time on weekends and German public holidays under<\/p>\n<p>Phone:<strong>+<\/strong>49 (0) 6074 \/ 3104-366<\/p>\n<p>In the event that this connection should ever be disrupted for technical reasons, we provide the following telephone number as a backup:<\/p>\n<p>+49 (0) 261 \/ 91479933<\/p>\n<p>E-mail: <a href=\"javascript:secureDecryptAndNavigate('S3KAyP\/bDo4ECLhd0bGchOVHCpUkvywcyq09xcPqndgvSdIx3Ibg+s0fs9u+d+W3why2SoV4jQw\/Ba0rFLo5fDDdX9YXP1CRzI9vBg==', '311a738dc694dabb87d5a6f1bf237e266f6c326dd99509e53bef3d9bcb909c94')\">&#115;&#117;&#112;&#112;or&#116;&#64;&#97;&#108;&#102;a&#109;&#101;d&#105;a&#46;co&#109;<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>We are there for you &#8211; for all your questions about our alfa media solutions. Because we want you to be completely satisfied.<br \/>\nYou can reach our alfa  helpdesk service team Monday to Friday from 8:00 am to 6:00 pm under <strong><a href=\"tel:+49 (0) 6074\/3104333\">+49 (0) 6074 \/ 3104 &#8211; 333<\/a><\/strong><\/p>\n<p><span style=\"color: #164c93;\"><strong>We are happy about more than 660 reviews of our service and support from the last 12 months, which averaged 4.9 of 5.0 possible points!<\/span><\/strong><\/p>\n","protected":false},"author":1,"featured_media":1061,"parent":0,"menu_order":186,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"class_list":["post-552","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"<title>Helpdesk &#8226; alfa Media Partner GmbH<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/alfamedia.com\/en\/helpdesk\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Helpdesk &#8226; alfa Media Partner GmbH\" \/>\n<meta property=\"og:description\" content=\"We are there for you - for all your questions about our alfa media solutions. Because we want you to be completely satisfied. You can reach our alfa helpdesk service team Monday to Friday from 8:00 am to 6:00 pm under +49 (0) 6074 \/ 3104 - 333  We are happy about more than 660 reviews of our service and support from the last 12 months, which averaged 4.9 of 5.0 possible points!\" \/>\n<meta property=\"og:url\" content=\"https:\/\/alfamedia.com\/en\/helpdesk\/\" \/>\n<meta property=\"og:site_name\" content=\"alfa Media Partner GmbH\" \/>\n<meta property=\"article:modified_time\" content=\"2024-02-29T13:28:43+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/alfamedia.com\/wp-content\/uploads\/2019\/11\/glenn-carstens-peters-npxXWgQ33ZQ-unsplash.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"4076\" \/>\n\t<meta property=\"og:image:height\" content=\"2712\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"2 minutes\" \/>","yoast_head_json":{"title":"Helpdesk &#8226; alfa Media Partner GmbH","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/alfamedia.com\/en\/helpdesk\/","og_locale":"en_US","og_type":"article","og_title":"Helpdesk &#8226; alfa Media Partner GmbH","og_description":"We are there for you - for all your questions about our alfa media solutions. Because we want you to be completely satisfied. You can reach our alfa helpdesk service team Monday to Friday from 8:00 am to 6:00 pm under +49 (0) 6074 \/ 3104 - 333  We are happy about more than 660 reviews of our service and support from the last 12 months, which averaged 4.9 of 5.0 possible points!","og_url":"https:\/\/alfamedia.com\/en\/helpdesk\/","og_site_name":"alfa Media Partner GmbH","article_modified_time":"2024-02-29T13:28:43+00:00","og_image":[{"width":4076,"height":2712,"url":"https:\/\/alfamedia.com\/wp-content\/uploads\/2019\/11\/glenn-carstens-peters-npxXWgQ33ZQ-unsplash.jpg","type":"image\/jpeg"}],"twitter_card":"summary_large_image","twitter_misc":{"Est. reading time":"2 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/alfamedia.com\/en\/helpdesk\/","url":"https:\/\/alfamedia.com\/en\/helpdesk\/","name":"Helpdesk &#8226; alfa Media Partner GmbH","isPartOf":{"@id":"https:\/\/alfamedia.com\/en\/#website"},"primaryImageOfPage":{"@id":"https:\/\/alfamedia.com\/en\/helpdesk\/#primaryimage"},"image":{"@id":"https:\/\/alfamedia.com\/en\/helpdesk\/#primaryimage"},"thumbnailUrl":"https:\/\/alfamedia.com\/wp-content\/uploads\/2019\/11\/glenn-carstens-peters-npxXWgQ33ZQ-unsplash.jpg","datePublished":"2019-10-11T08:09:32+00:00","dateModified":"2024-02-29T13:28:43+00:00","breadcrumb":{"@id":"https:\/\/alfamedia.com\/en\/helpdesk\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/alfamedia.com\/en\/helpdesk\/"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/alfamedia.com\/en\/helpdesk\/#primaryimage","url":"https:\/\/alfamedia.com\/wp-content\/uploads\/2019\/11\/glenn-carstens-peters-npxXWgQ33ZQ-unsplash.jpg","contentUrl":"https:\/\/alfamedia.com\/wp-content\/uploads\/2019\/11\/glenn-carstens-peters-npxXWgQ33ZQ-unsplash.jpg","width":4076,"height":2712},{"@type":"BreadcrumbList","@id":"https:\/\/alfamedia.com\/en\/helpdesk\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Start","item":"https:\/\/alfamedia.com\/en\/"},{"@type":"ListItem","position":2,"name":"Helpdesk"}]},{"@type":"WebSite","@id":"https:\/\/alfamedia.com\/en\/#website","url":"https:\/\/alfamedia.com\/en\/","name":"alfa Media Partner GmbH","description":"Software solutions for media and publishing companies","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/alfamedia.com\/en\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"}]}},"_links":{"self":[{"href":"https:\/\/alfamedia.com\/en\/wp-json\/wp\/v2\/pages\/552","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/alfamedia.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/alfamedia.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/alfamedia.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/alfamedia.com\/en\/wp-json\/wp\/v2\/comments?post=552"}],"version-history":[{"count":0,"href":"https:\/\/alfamedia.com\/en\/wp-json\/wp\/v2\/pages\/552\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/alfamedia.com\/en\/wp-json\/wp\/v2\/media\/1061"}],"wp:attachment":[{"href":"https:\/\/alfamedia.com\/en\/wp-json\/wp\/v2\/media?parent=552"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}